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Gevraagd: Shop Assistant

Aangeboden een maand geleden door Desislava Georgieva (320x bekeken, 0x bewaard)


36-40 uur per week
Soort dienstverband


BrightPoint is a Recruitment Agency based in Sofia, Bulgaria. For one of our clients - DHI Telecom, which is opening a new shop in the Netherlands - we are looking for a Shop Assistant to serve clients in the shop and help resolve any issues. The shop will be located in the NATO base in Brunssum. 


  • Makes change and issues receipts or tickets to customers
  • Records amounts received and prepare reports of transactions
  • Reads and records totals shown on cash register tape and verifies against cash on hand
  • Gives cash refunds to customers
  • Answers, evaluates and prioritizes incoming telephone, voice mail, e-mail, and in-person request for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies
  • Interviews user to collect information about problem and leads user through diagnostic procedures to determine source of error
  • Serves as liaison between customers and the installers to resolve issues
  • Prepares standard statistical reports, such as help desk incident reports.


  • High School diploma or general education degree (GED); or six months to a year related experience and/or training; or equivalent combination of education and experience
  • Experience working in an office environment
  • Valid driver's license and personal car

Personal Attributes:              

  • Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions
  • Oral Communication- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions
  • Customer Service- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meet commitments
  • Adaptability- Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.

If you are interested, please send your CV in English. 

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  Advertentienummer: 183571747